FAQs

Frequently Asked Questions

Oregon Counselors and Therapists

Listserv Community

What are the steps to log in?
Open a browser window and type gaggle.email
When the login page comes up, type in your email address and password you set when you signed up.
What are the steps to change mail delivery settings to digest mode or to pause messages?
1. Open a browser window and type gaggle.email
2. When the login page comes up, type in your email address and the password you created when you signed up.
That should take you to the listserv main page.
3. In the right corner, click the icon that says your name.
4. Choose “My Memberships”.
5. Click inside the box of the listserv.
6. Click “My Details”
7. Scroll down to where it says “When to receive messages”
8. You will see the option for digest delivery or to pause all messages. See the next section!
Vacation setting for email?
You have the option to pause all messages. If you do not want emails in your inbox while on vacation, you can select this setting before you leave, and change it back to your preferred delivery option when you return. You are able to see all missed messages while you were gone, as they will be viewable in the archives.
What is the email address to post to the listserv?
listserv@oregoncounselorsandtherapists.com
(Note: there is no “e” in listserv)
What are archived posts?
The listserv has archives that include all postings of every email that have been sent through the listserv since it began in January 2020. All current members have access to this listserv archives at any time.
Since all messages posted are saved, this allows members to come back at any time to search for past posts and topics that may have been deleted in their personal email accounts. Now members can find the original email post(s) quickly and easily. The “archives” are not labeled as archives, but are labled “messages” that date back to the beginning of the group. Therefore, they create an archive.
Do I have access to the old OREGON COUNSELORS archives if I was a previous member?
The archives from the previous OREGON COUNSELORS listserv on googlegroups have been deleted because of their age and were no longer being accessed.
How can posts be typed so they can be searchable in the archives?
For members who type up new posts, it will be important to add a line at the bottom of the email to make the post searchable in the future, so all the words in the email are found in a search.
For example:
For posts for continuing education offerings, the bottom line of the email could include some of these key words:
continuing education, CEU’s, CE, ethics, cultural competency, date, date range, workshops, online, training
Adding key words at the bottom of a post will help facilitate quick and easy archive searches. It may also be helpful to add to the post that the offering is viewable on the archives, so others are reminded to come back and search for it.
How to view the archives?
The archives are viewable once you log in to your gaggle.email account.
Look for to the “Messages” page and this is where all messages have been archived.
At the top of the screen is the search bar.
Type in what you are searching for.
The results will prompt as you type.
Search for keywords, phrases, or emails.
How to view archived attachments?
When logged in and viewing Messages, click the “Files” prompt to the left.
This shows a list of all the attachments from the archives.
Attachments for groups, CEs and templates can be found here.
What’s is the Footer?
The footer after every listserv post gives you helpful information and links.
Here is the information in the footer that’s easily accesible from every message:
Members can update subscription billing details here:
For Frequently Asked Questions and step by step instructions, visit the FAQ page here:
REMINDER- DO NOT POST YOUR FEES OR DISCUSS INSURANCE RATES
According to anti-trust laws, you cannot:
Discuss fees/rates with other providers.
Discuss rates negotiated with insurance panels with other providers.
Compare rates or percentages changed from insurance panels.
Group together or collude to leave panels based on rates.
Conspire to fix prices.
Boycott insurance companies collectively.
As a reminder, all listserv members are expected to continue to comply with the Rules of Use:
—
Please visit settings to setup/change your profile or Unsubscribe from this group.
You can change your display name, email address, and message delivery options.
Message archives are viewable after creating an account.
Why no repeated postings for solicitation of fee based services?
The listserv was selected is because it has a searchable archive. Once something is posted, it stays! Therefore, there is no need to repost the same email or offering, because it remains viewable in the archives. If a member has posted to the listserv, it only needs to be done once, unless there are updates to the posting. Again, this is because everything that posted is viewable at any time. This is a policy to curb repeated postings of the same thing, because we have the archives for members to search for what they are looking for. Repeated postings are okay if there are changes to past posts.
May I make repeated posts where there is no response?
Repeating a post in search of a client referral due to lack of a response is okay. Repeating a post for a no fee consult group, or similar types of posts where there has not been any response is also okay.
What is the advertising policy?
Advertising is allowed for the following:
  • New members introducing themselves and their practice.
  • Office rentals or sublets.
  • Therapeutic groups geared toward clients.
  • Legislation pertaining to stakeholders in the field.
  • Training opportunities for clinicians that have approved CEU status from their licensing board.
  • Peer led groups for consultation, supervision or support (Could be CEU’s, process for your personal growth as a therapist, supervisor consultation group, etc).
  • Job openings for clinicians.

Advertising is NOT allowed for the following:

  • Business building or monitizing of any kind.
  • Any type of business unrelated to mental health.
  • Books, book signings, website or logo design and creation.
  • Blogs, vlogs and podcasts.
  • Sales and solicitation of any kind.
  • Courses, seminars or retreats that do not qualify for clinician countinuing education or CEUs.
  • Client openings.
  • Note that advertising guidelines may change over time provided not all forms can be captured here.
  • Please contact the listserv owner at owner@oregoncounselorsandtherapists.com with any questions related to advertising on the listserv.
How to post client referrals?
Client referrals are frequently shared on the listserv. It is our responsibility to keep the information to a minimum to protect clients. Referrals should be treated in the following manner: Referrals should be limited to minimum details about the need and should never include any protected health information. Do not copy and paste what a client states, or forward their email to the listserv, even with client permission. Keep the subject line succinct so other members can decide quickly if they are a potential fit. For example: ISO Male Therapist for Teen, West Side, BCBS
Reply only to the person sending the referral. Only reply to referrals if you meet the requested criteria.
Am I using the correct email address?
Please be mindful of the email address used when making a post to the listserv. The only email address members are able to post with is the one used to sign up. If the listserv does not recognize an email address in the system, it will bounce.
Who is the listserv volunteer, Paul Cooney?
The listserv has attorney Paul Cooney as a member to assist with legal issues that may arise. This is a benefit to members who may have important legal questions or concerns.
What is the automatic annual renewal policy?
Members are on an automatic annual renewal for the listserv membership. This is based on your membership renewal date. You will receive an email 3 days before your renewal to remind you of your renewal. If a credit card is no longer effective, there is a notification that you receive at the time of your renewal. However, if you wish to change your credit card at any time, you can do so with the link in the listserv footer. If there are any requests to change your credit card information, you’ll be contacted directly to collect your information on a confidential and secure basis.
How do I refer a colleague?
As of January 17, 2024, the listserv is currently FULL and there is a WAITLIST for new members.
The annual fee is $50.00 and a receipt is provided for tax purposes. The listserv has been open to any licensed mental health provider or registered intern or resident. This includes the following providers:
LPCs, LMFTs, LCSWs, PhDs, PsyDs, PMHNPs, and MD, DO, ND Psychiatrists.
Please send prospective members to the webpage oregoncounselorsandtherapists.com. New members are added after license verification. There are no unlicensed or unregulated providers on the listserv.